Contact
The way to reach CouponLedge is email: couponledge@gmail.com. There is no contact form and no phone line. Saying which of the cases below your message is about helps us act on it.
A code did not work for you
Tell us:
- the store, and the code or offer you used;
- the day you tried it;
- what checkout did — the message it showed, or the price before and after you entered the code;
- the country you were ordering to, since some codes only work in one store region.
We re-test the code at the store’s checkout. If it fails for us too, it is marked expired on the page, and its last-checked date moves to the day of that test.
You represent one of the stores
Write to us if something on your page is wrong, if you would like a page changed or removed, or if your affiliate program has terms about coupon sites or paid search that we should know. Please send it from an address at your store’s domain, and include the program name and where its terms are published, so we can read them at the source.
Privacy requests
What this site records, and what it deliberately leaves out, is set out on the privacy page. Questions or requests about it go to the same address.
Questions
- Can CouponLedge help with my order, a refund or delivery?
- No. Orders are placed with the store, not with us, and we cannot see them. For anything about an order, contact the store directly through its own website.
- How quickly will I get a reply?
- There is no fixed reply time. A report about a failing code does not need a reply to be useful: it tells us which code to re-test first.
- Can a store ask for its page to be changed or removed?
- Yes. Email couponledge@gmail.com from an address at the store's own domain and say what you would like changed or removed, so we can tell the request really comes from the store.